Coffee Island opened shop in Romania in 2021 in an office building serving a wide variety of coffee beverages. A year later, they began coffee-to-go services with the help of GloriaFood’s online ordering system. Along with their trademark coffee, they also currently serve warm breakfast and lunch dishes.
The Bucharest location is part of a multi-national award-winning brand with hundreds of stores in Europe, Canada, UAE, and Egypt.
Easy online ordering setup accessible to everyone
When starting their pickup service, Simona P., project manager Coffee Island Romania, searched for an online system that was convenient and easy to set up:
We’ve found GloriaFood to be efficient and user-friendly, providing our cafeteria and cafe with a seamless online food ordering platform that offers easy navigation and accessibility.
Seamless ordering, happy customers
When serving coffee and food to customers in an office building, cafeteria staff should be able to take orders quickly and accurately.
This is what Simona P. says about GloriaFood’s ordering interface:
Managing our account on GloriaFood requires minimal effort. The platform has an intuitive interface and automated features that can handle most tasks, allowing us to focus more on providing quality service to customers.
Having an online ordering system that requires little to no effort to manage helps Coffee Island Romania secure repeat sales, which is evident in their ratio of new vs returning clients:
Easy online payments for busy customers
When asked about their journey with GloriaFood, there was one thing that kept popping up in Simona’s answers: the customer experience. She cares about them having a smooth online ordering experience, from quickly placing an order to easily paying for it.
It comes as no surprise then that Coffee Island Romania has implemented the online payment service:
Integrating online payments via GloriaFood has enhanced our business by streamlining transactions, mitigating cash-handling risks, and increasing customer satisfaction through convenient payment choices.
If you’d like to activate Online Payments at your restaurant, follow the steps in the video tutorial below:
Why Coffee Island Romania recommends GloriaFood
I would highly recommend GloriaFood, due to it being easy to set up and update, as well as in managing orders. It can help enhance customer convenience while streamlining operations in an efficient manner.
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Customers recommend Coffee Island Romania for the cozy atmosphere, ideal for remote working, their great coffee, and friendly staff. We suggest you take a look and enjoy a cup of good espresso from them.
