kashmir success story
by Laura-Andreea Voicu

Serving authentic, flavorful Indian food is what this restaurant calls “the Kashmir way.” Located in Christchurch, on the south coast of Dorset, England, Kashmir prides itself on using only the freshest ingredients for their dishes.

They serve the Christchurch community by offering dine-in, pickup, and delivery for their extensive menu.

kashmir food

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An easy-to-use online ordering system for a dynamic restaurant environment

When it came to branching out to online ordering, Abu Z., the restaurant owner, didn’t want to rely on third-party delivery apps to avoid “inflating prices on these services just to break even.”

In 2022, they found GloriaFood, which turned out to be the right online ordering platform for the needs of their dynamic restaurant:

The app is great, which was one of the biggest selling points as we use tablets for the till and for servers.

To take full advantage of the order-taking app’s wide variety of features means always keeping it connected and in the foreground. With a perfect connectivity streak, Kashmir makes sure no order gets missed:

Connectivity health Kashmir

Zero-effort setup & maintenance

Abu praises both the platform and order taking app for their effortless setup and practically inexistent maintenance:

Once set up, you don’t need to touch it, it just works. No effort required unless you change the menu or change how the business operates.

Accelerating restaurant sales with premium features

Running a restaurant is all about perfect timing. If customers don’t get their food in time, they are less likely to return.

That’s one of the reasons why Kashmir decided to activate Online Payments, to speed up the restaurant ordering process:

The premium payments service makes it quick and easy for customer to pay for the order and, in turn, makes it quicker for the customer to collect or get the orders delivered.

A big majority of their customers (70%) now pay for their food online, whether by card or via services like Apple Pay or Google Pay.

Watch the video tutorial below to learn how easy it is to get started with Online Payments:

Consent needed

Abu also takes full advantage of our API integrations to improve the delivery experience even more:

The integrations with apps like Shipday have enhanced the way we interact with customers who can follow the order from start to finish and watch the drivers deliver.

Why you should try GloriaFood for yourself

If you’re looking for an online ordering system for small business needs, Abu recommends GloriaFood:

It’s great for a small business going into online ordering or even bookings.

Local customers recommend Kashmir for their authentic curry and generous portions. Why don’t you pay them a visit whenever you find yourself in Christchurch?

photo of GloriaFood blog writer Laura-Andreea Voicu
Laura-Andreea Voicu

Laura-Andreea Voicu is an experienced content writer with a knack for marketing and SEO. She creates guides and resources designed to help restaurants grow their presence online and boost sales.

She has been featured on the Oracle Food and Beverage Blog and wrote for Search Engine Journal, Clutch, Sender, Venngage, Quickbooks, and many more.

Find me on LinkedIn.

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