ploy im aroy success story
by Laura-Andreea Voicu

Foodies who enjoy Thai cuisine can find a trustworthy source of sweet and sour options right in the heart of Carrum Downs, near Melbourne in Australia.

With a wide variety of dishes, from spicy rice combos to satay beef and mouth-watering coconut puddings, PLOY IM AROY positions itself as the go-to place for an authentic Thai meal.

ploy im aroy success story

Image source

Thai cuisine at home with the GloriaFood online ordering system

Kickstarting their online journey in early 2024, Ploy Im Aroy’s owner wanted a user-friendly interface, efficient order management, and a quick purchase process for their customers. That’s where GloriaFood came in.

John T, owner of Ploy Im Aroy, says about their choice to work with GloriaFood:

Gloria Food has been a game-changer for our online ordering system at Ploy Im Aroy. It’s user-friendly, efficient, and has streamlined our ordering process, making it easier for both our team and customers.

Optimal performance backed up by premium features

Choosing from GloriaFood’s premium features, Ploy Im Aroy opted for the most efficient combination out there: Online Payments and the Sales Optimized Website.

With payments collected online, customers pay quickly and easily from their devices and the staff can focus more on service and other operational tasks. John T., the restaurant owner, says:

The Online Payments service has provided convenience for both our customers and us, ensuring a faster, contactless transaction process.

You can enable Online Payments yourself by following the steps in the tutorial below:

Consent needed

Moreover, the Sales Optimized Website simplifies ordering as well as the strenuous task of optimizing your website to rank high in Google (SEO), for which most restaurant owners can’t spare time and effort or need to hire specialized help.

With the help of the out-of-the-box website, already optimized for sales and searches, Ploy Im Aroy quickly ranked number 1 for relevant searches in their area and stayed there.

ploy im aroy stats

Smooth-running hospitality

When an online ordering system’s features are easy to work with, a restaurant account requires little to no maintenance.

This empowers the restaurant manager to:

  • Read through reports and optimize costs
  • Learn their food clients’ preferences
  • Design customized promotions
  • Adjust inventory to ensure all incoming orders are covered
  • Test different dishes so that customers come back and try new items on the menu.

“Managing our account requires minimal effort. Once set up, it runs smoothly, with only occasional updates to menu items or promotions as needed.” – John T., owner of Ploy Im Aroy

Would Ploy Im Aroy encourage other restaurants to use the GloriaFood online ordering system?

I would highly recommend GloriaFood to any restaurant looking for a seamless and cost-effective online ordering system. It’s easy to set up, integrates well with our workflow, and provides a smooth ordering experience for customers.

Have we whetted your appetite for satay beef yet? Then, if you’re lucky enough to be in Carrum Downs right now, stop by and try Ploy Im Aroy’s sweet and sour dishes.

photo of GloriaFood blog writer Laura-Andreea Voicu
Laura-Andreea Voicu

Laura-Andreea Voicu is an experienced content writer with a knack for marketing and SEO. She creates guides and resources designed to help restaurants grow their presence online and boost sales.

She has been featured on the Oracle Food and Beverage Blog and wrote for Search Engine Journal, Clutch, Sender, Venngage, Quickbooks, and many more.

Find me on LinkedIn.